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Frequently Asked Questions


How good is the sound insulation?

Office phone booths and meeting pods can be used to eliminate distractions and increase productivity in the workplace, but this is only achieved if they are actively used. To reach their full potential, pods must be placed close enough to their users. This creates certain requirements especially in terms of sound insulation.

The required level of sound insulation for pods, expressed in practical terms, is that they can be placed right next to workstations in an office and people working outside them will not be able to overhear discussions inside. This is especially important in the case of on-demand use of single-person pods.

ISO 23351-1 is a new standard that can be used to measure the level of pods’ sound insulation as a whole and to produce a single figure, called speech level reduction, which describes the degree of provided speech privacy. A speech level reduction of 30 dB corresponds with the practical requirement of sound insulation mentioned above. With a lower level of sound insulation, pods should be placed further away from people working outside them. You can read more about the new ISO standard here.

In addition to sound insulation, interior acoustics of pods are another factor to take into consideration. Poor interior acoustics make it difficult to hear what’s being said during phone calls and meetings. This also causes users to raise their voices, which creates another problem in terms of privacy.

Reverberation time is typically used to describe the interior acoustics of a space. Unfortunately, it’s not possible to reliably test reverberation time in pods because of their small size. However, the surface area and thickness of absorptive materials inside a pod are good indicators of its acoustics. Also, as with sound insulation, it’s important to test pods in practice and make sure that speech sounds natural inside them.

Where should I place the pod?

We recommend locating our office pods and office phone booths centrally, close to where people are working so it is easy to check whether the pod or phone booth is occupied and is easy to access. You can find more tips in our Placement guide.

How many pods do I need?

We recommend providing one Framery One, Framery One Compact and Framery O for every 10 employees, one Framery Four or Framery Q for every 20 employees and one Framery Six or Framery 2Q for every 30 employees.

As a rule of thumb, the more noise or ad hoc conversations in the work area, the more pods you need.

Where can I try a pod?

We have partners in all major cities globally. Contact our sales team for an introduction to your nearest partner.

Where can I buy a pod?

We have partners in all major cities globally. Contact our sales team for an introduction to your nearest partner.

How much do the pods cost?

Contact our sales team for an offer here.

Are the pods wheelchair accessible?

Framery Four and Framery Six have a floorless structure meaning they have low thresholds (13 mm / 0.512 in). The pods are also wheelchair accessible. Framery Four Accessible is a fully ADA compliant meeting pod. Also, Framery Six Base, with some additions, is ADA compliant.

Framery Q Flip N’ Fold is fully ADA compliant.

Installation, assembly & technical specifications

What are the electrical input and output values?

All products:
Input varies between 100-240 VAC, 10A, 50-60Hz

Output varies between 100-240 VAC, 5.6-8.0 A, 50-60 Hz, USB from 15W to 65W

For more detailed specs please check product guides.

How are the pods and booths powered?

Framery products can be plugged into a standard wall socket. The pods have their own adaptors that provide power to the fans, lights, table and outlets. Inside the pods, there are country-specific power outlets for charging devices.

Framery smart pods have their own power adaptors that provide AC to the fans and 24 V DC to the lights. The lights and fans are operated by a millimeter wave radar.

Framery O, Q & 2Q provide 12 V DC to the fans and 24 V DC to the lights. The lights and fans are operated by a motion detector.

How long are the power cables?

All pods are delivered with 7 m / 23 ft long power cord. Cord length outside the pod varies when routed from floor or from ceiling. Detailed product specific information can be found from the product guides.

What kind of power outlets do the pods and booths provide?

All Framery products comes with country specific power outlets placed inside the pod.

Smart pods
Optional USB/LAN/HDMI ports available. Single person pods provide 1-2 power outlet and optional ports.

Multi-person pods provide 2x or more power outlets and 2-4 optional ports. USB-C port power range from 15W to 65W.

For more detailed information please check product guides.

Previous generation products
Optional USB/LAN/HDMI ports available.

For more detailed information please check product guides.

Which electronic components can be changed?

All the electronic components can be changed in the event of a malfunction. Our electrical safety certificate in the USA and Canada requires the electrical unit and the power outlet in our products to be tested together at our factory. This requirement dictates that if one of these components needs replacing, they must both be replaced.

This applies only to pods in the USA and Canada. Everywhere else, the electrical unit and the power outlet can be replaced separately. All other components can also be replaced separately.

Do the pods cause any interference with wireless signals (WiFi etc.)?

We have found no evidence that pods interfere with any regular wireless signals.

Framery smart pods’ radio frequency approval measurements are tested according to EU and FCC legislation. The system doesn’t disturb other electrical devices.

What are the technical specifications of the lights?

In an office where 300 to 500 lux illumination on a workstation table top is achieved, a similar 300 to 500 lux result is achieved on top of a table inside a Framery pods when the glazing in the pod is not obstructed.

All products provide natural color temperature of 4000K.

Specific lighting information can be found from product guides.

Is there a way to adjust ventilation and lighting?

The ventilation and lighting in the pods can be adjusted using analog controller in Framery O, Q & 2Q pods and digital touchscreen controller in smart pods.

Our dual phase ventilation system means that there are default settings for fan speed when the pods are in use and different setting for continuous ventilation and refreshing the pod when not in use.

Can you change the handedness of the pods?

All Framery smart pods’ door handedness can be changed at location.

All pods are delivered left-handed by default.

Framery Q can be configured to right-handed, but Framery O and 2Q are always left-handed.

Can the doors be made self-closing?

All Framery smart pods and Framery 2Q’s are provided with spring hinges as a standard.

Framery O, Q & 2Q can be provided with spring hinges. These hinges help door to close, but do not automatically close the door fully without external force. Spring hinges are not included in our standard offering and are available only in black or white.

What are the dimensions of the products?

Framery One
Exterior | 225.5 × 122 × 100 cm / 88.8 × 48 × 39.4 in (h, w, d)
With casters | Additional 3 cm / 1.18 in (h)
With air filter | Additional 6.5 cm/ 2.56 (h)

Framery One Compact
Exterior | 225 x 103 x 100cm / 88.6 x 40.7 x 39.4 in (h,w,d)
With casters | Additional 0,5 cm / 0.2 (h)

Framery Four
Exterior | 232.9 x 235.2 x 129.2 cm / 91.7 x 92.6 x 50.9 in (h, w, d)

Framery Six
Exterior | 209.7 x 215.4 x 254.6 cm / 82.6 x 84.8 x 100.3 in (h, w, d)

Framery O
Exterior | 221 × 100 × 100 cm / 87 × 39.4 × 39.4 in (h, w, d)
With casters | Additional 2 cm / 0.8 (h)

Framery Q
Exterior | 222 × 220 × 120 cm / 87.4 × 86.6 × 47.2 in (h, w, d)
With casters | Additional 2 cm / 0.8 (h)

Framery 2Q
Exterior | 222 x 235 x 280 cm / 87.4 × 92.5 × 110.2 in (h, w, d)

How much space do the pods need?

The operating spaces of the Framery smart pods are presented in the tech specs of the product guides.

More accurate illustrated space requirements for Framery pods can be found in the installation instructions – available upon request.

Technical specifications

Framery smart pods
Framery One Compact
Framery One
Framery Four
Framery Six

Previous generation products:
Framery O
Framery Q
Framery 2Q

How much do the pods weigh?

Framery One Compact | 253kg / 558 lb
Framery One | 357kg / 787 lb
Framery Four | 520 kg / 1146.4 lb
Framery Six | 718 kg / 1582.9 lb

Framery O weighs 350 kg
Framery Q weighs 630 kg (without furniture)
Framery 2Q weighs 950 kg (without furniture)

What are the dimensions and weights of the shipping crates?

Framery One Compact
Crate dimensions | 228.5 x 112 x 86.5 cm / 90 x 44.1 x 34 in
Crate weight | 310 kg / 683 lb

Crates can be stacked – 3 boxes max

Framery One
Crate dimensions | 229 x 131 x 65 cm / 90.16 x 51.57 x 25.59 in

Framery Four
Crate 1 dimensions | 224 x 74 x 114 cm / 88.2 x 29.1 x 44.9 in
Crate 1 weight | 395 kg / 870.8 lb.

Crate 2 dimensions | 226 x 75 x 137.5 cm / 89 x 29.5 x 54.1 in
Crate 2 weight | 230 kg / 507.1 lb

Crates 1 and 2 can be stacked

Framery Six
Crate 1 dimensions | 224 x 113 x 116 cm / 88.2 x 44.5 x 45.7 in
Crate 1 weight | 505 kg / 1113.3 lb

Crate 2 dimensions | 224 x 89 x 149 cm / 88.2 x 35 x 58.7 in
Crate 2 weight | 392 kg / 864.2 lb

Crates 1 and 2 can be stacked

Framery O
Crate dimensions | 226 x 73 x 116 cm / 89 x 28.7 x 45.7 in
Crate weight | 385 kg / 848.8 lb

Framery Q
Crate dimensions | 225 x 97 x 137 cm / 88.6 x 38.2 x 54 in
Crate weight | 690 kg / 1521.19 lb
Delivery pallet weight | 31 – 97 kg / 68 – 214 lb

Framery 2Q
Crate dimensions | 215 x 110 x 152 cm / 84.6 x 43.3 x 59.8 in
Crate weight | 875 kg / 1929 lb

Glass walls are delivered in 2 additional crates which are stacked and banded together.

Glass crate dimensions | 226 x 106 x 25 cm / 89 x 41.7 x 9.8 in
Glass crate 1 weight | 190 kg / 418.9 lb
Glass crate 2 weight | 150 kg / 330.7 lb

2Q Lounge sofa crate dimensions | 225 x 112 x 67 cm / 88.6 x 44.1 x 26.3 in
2Q Lounge furniture crate weight | 160 kg / 352.7 lb

What is the power consumption like?

Framery One Compact
Default settings | 27 W
Highest settings | 40 W
Standby mode | 14 W

Framery One
Default settings | 28 W
Highest settings | 37 W
Standby mode | 6 W

Framery Four
Default settings | 52 W
Highest settings | 115 W
Standby mode | 20 W

Framery Six
Default settings | 145 W
Highest settings | 202 W
Standby mode | 28 W

Framery O
While in use | 13W
Standby mode | 0.8W

Framery O
Default use | 28W
Highest use | 39W

Framery Q
Default use | 20W
Highest use | 23W
Standby mode | 2.1W

Framery 2Q
Default use | 42W
Highest use | 45W
Standby mode | 5W

Safety & warranty

What is the lifespan of Framery products and is there a warranty?

Framery smart pods set the standard in sustainability with durability that is measured in decades, light-weight product structures, use of truly recyclable materials, and modularity that allows the life cycle of the products to be extended indefinitely.

Framery wear parts (including gas lifts, leveling glides, LED lighting, electric parts, hinges and locks) are warranted. Regular maintenance will extend the lifespan of a single pod unit substantially. Maintenance includes regular service calls for the unit (tightening screws, adjusting hinges, etc.) and the replacement of wear parts.

What kind of certification do the products have?

The Framery Management System has been certified according to ISO 9001, ISO 14001 and ISO 45001 standards.

All Framery products are CE marked.

The relevant EC directives to Framery’s CE marking are:
Low Voltage Directive (LVD)2014/35/EU
Electromagnetic Compatibility Directive (EMC) 2014/30/EU
Restriction of Hazardous Substances (RoHS) Directive 2011/65/EU
Ecodesign Directive 2009/125/EC
Radio Equipment Directive (RED) 2014/53/EU

Framery products are tested by an accredited testing laboratory for the electrical safety and FCC/ISED.

Products are NRTL certified by UL for the the US and Canada markets.

How good is the indoor air quality?

There is great indoor air quality of all Framery pods that goes beyond standards set by regulations.

Framery smart pods come with GreenGuard Gold certification.

All Framery products are GreenGuard certified.

Are Framery products eco-efficient?

Framery smart pods line sets the standard in sustainability with durability that is measured in decades, light-weight product structures, use of truly recyclable materials, and modularity that allows the life cycle of the products to be extended indefinitely.

Framery has achieved a 23 % material reduction – which equals over one million kilograms of raw material annually – with its new line of products, while increasing their level of performance compared to previous models. This has also made it possible for Framery to reduce product prices.

The carbon footprint in the manufacturing stage of the new products is 16 % smaller on average. A change from plywood to steel as the main construction material also allows Framery to continue reducing its environmental impact and strive towards a 50% reduction in CO2 emissions by 2028.

The most effective way for manufacturers to reduce the environmental impact of their products is to extend their life cycle. The durability of the all-steel structures of Framery’s new products is measured in decades. Modular product structures allow them to be easily serviced and refurbished and their life cycle to be extended indefinitely.

At the end of their life, the products are fully recyclable as a result of elimination of composite and other hard-to-recycle materials.

Are the pods safe in case of an earthquake?

In Framery’s case, seismic requirements are typically related to our products’ ability to stay upright in case of an earthquake.

Seismic anchoring can be done to Framery smart pods using specific seismic kit. Instructions are available upon request.

If required, Framery O and Framery Q can be fixed to the floor with anchor bolts using the leveling glide screw holes in the floor modules. Framery 2Q can be fixed to the floor with anchor bolts and seismic brackets.

What about fire safety?

No fire hazardous materials are used in Framery products.

The fire safety of all surface materials, upholstery and acoustics materials of our products are tested and classified by either national or international standards.

The sheet metal exteriors and sound-control laminated glass are of such quality that they may halt heat and fire.

Acoustic felt fibers we use meet B-s1, d0, EN 13501-1; acoustic panels B-s2, d0, EN 13501-1 and floor carpet Bfl-s1, EN 13501-1 requirements.

Interior panels in Framery products meet ASTM E84: Class A.

Seat materials used in the seating provided by Framery meet CA TB 117:2013 requirements.

Fabric used in upholstery meets the performance requirements of EN 1021-1 and 1 021-2.

Do the pods need sprinklers?

KIWA Inspecta, an EU accredited inspection body, has stated that there is no need for installing sprinklers in Framery products.

The statement is based on the following facts:
None of the products or product clusters exceed the 9 – 12 square meter area covered by a single sprinkler.

The products do not contain any easily combustible materials and therefore do not increase the fire load of the surrounding space by hindering the operation of the sprinklers in it.

The products can be considered movable furniture instead of building structures that sprinkler requirements are typically set for.

KIWA Inspecta’s statements are available upon request.

In special cases where sprinkler installation is required by local fire officials or local regulations, our products can always be fitted with sprinklers.

Framery does not provide the sprinklers, install them or take responsibility of the installation.

Sprinkler installation instructions are available from help.frameryacoustics.com.

How much air flows inside the pods?

Framery One
Default airflow | 26 l/s, 55 CFM (94 m3/h)

Framery One Compact
Maximum airflow | 36 l/s, 76 CFM (129.6 m3/h)
Default airflow upon entry | 26 l/s, 55 CFM (94 m3/h)

Framery Four
Maximum airflow | 100 l/s, 212 CFM (360.2 m3/h)
Default airflow upon entry | 78 l/s, 165 CFM (280 m3/h)

Framery Six
Maximum airflow | 187 l/s, 397 CFM (674.6 m3/h)
Default airflow upon entry | 149 l/s, 316 CFM (536 m3/h)

Framery O
Total air flow | 21,5 l/s (77,4 m³/h)

Framery Q
Total air flow | 66 l/s (237,6 m³/h)

Framery 2Q
Total air flow | 121,1 l/s (256,5 m³/h)

How much noise do the fans make?

The fans do not significantly increase the noise level in a typical open office setting. The fans are on top of the pods, so they are as far away as possible from people working around them.

It is possible to minimize the noise the fans make by adjusting their speed, which in turn affects the air flow inside the pods. Placing the pods under a low ceiling or a ventilation pipe with a hard surface should be avoided because these structures may increase fan noise by reflecting sound.

Framery Office Sound Masking System doesn’t increase the office ambient noise.

The Framery smart pods are made of steel (vs. plywood for the previous generation of pods). Does that make them less sustainable and environment-friendly?

Not at all – Framery smart pods are more sustainable than their plywood counterparts.

They are lighter, which reduces the materials usage by 23% and results in 16% lower manufacturing emissions on average.

The durability of the all-steel structures of Framery’s new products is measured in decades.

Modular product structures allow them to be easily serviced and refurbished and their life cycle to be extended indefinitely.

At the end of their life, the products are fully recyclable as a result of elimination of composite and other hard-to-recycle materials.

Smart pod functionalities

What is a Framery smart pod?

Framery smart pods have the cutting edge technology and software that allow the smart pods to sense and respond to environmental conditions, provide occupancy data for optimizing office layouts, and stay connected to every space in the workplace with advanced bookability functionalities.

And with an integrated 4G connection, the pods can receive over-the-air software upgrades to integrate new features into the future.

Framery One, One Compact, Four and Six are current Framery smart pods in the offering.

How do I get access to the Framery smart pod features and workplace technology products?

Acquire your first Framery smart pod and activate these features through your own Framery Connect platform. Once the Framery smart pod is purchased, it is vital to activate the pod to have access not only to the smart features but also to the basic touchscreen functionalities including controls for lighting and ventilation.

Activating the pods before installation ensures they are immediately operational upon delivery. You can also get yourself familiar with the Framery Connect platform before the pods arrive.

Preferably the pod activation should be done by personnel responsible for pod management and the overall workplace planning, such as an office or facilities manager. Nonetheless, the initial contact can invite others to Framery Connect at any time.

To make sure that you activate your pod before it is installed, contact your dealer to ask about the activation process.

Am I committing to something when I activate the pods?

No, activating the pods only enables the digital features included with your initial purchase.

Although we offer a paid tier for workplace technology products in the future, the decision to subscribe will always be yours. Rest assured, there will always be a free version of the service available.

Framery Workplace technology products

What are Framery Workplace technology products?

Framery has a portfolio of smart pods, but in addition Framery offers a suite of Workplace Technology products.

These include Framery Office Sound Masking System, Framery Connect, Framery Connect sensor and Framery app.

What is Framery Connect and how do I use it?

Every connected space, Framery smart pods or spaces occupied with Framery Connect sensor, provides you with valuable occupancy data that is needed to improve the layout and efficiency of a workspace.

These connected spaces are managed in, and collecting data into Framery Connect. Office managers can then use Framery Connect web platform to see which spaces are functioning efficiently, which spaces need attention, and which spaces go unused.

With real-time usage data office managers can provide enough right spaces in the right places.

Once you have purchased a Framery smart pod or acquired Framery Connect sensors, you will get credentials and access to the Framery Connect web platform.

Is Framery app available for everyone?

The Framery app is available to all Framery customers. Setting up the Framery app into your company’s use requires just few steps by the office manager.

Our customer success managers will gladly help you making the set-up work. After that you and the employees in the organization only need to download the Framery app to your mobile phone from an app store, and sign-in with your company’s credentials. Then you are all setup for easy and quick mobile booking,

How are you gathering and storing data?

We always aim to gather and store the minimum amount of data needed for enabling the features we have. Software development is done with security and privacy built-in, using best practices and technologies.

Framery does all software development work in-house together with selected subcontractors. Each pod is cryptographically provisioned, identified and authorized by our cloud solution.

All keys, tokens and other credentials are only stored if necessary and always in a secure manner. Our cloud solution is built on top of Amazon Web Services’ infrastructure using their best practices.

Our end-to-end solution has been reviewed and penetration tested by Fraktal, esteemed Finnish information security consultancy firm.

Security consultancy firm and our Information Security Management System, including our software development processes, are ISO27001 certified.

Read more about data security from our data security policy.


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